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Invoice email

Stripe, our payment provider, emails invoices and receipts to the billing email address stored in your customer account.

Keep it current

  1. Go to Settings → Subscription and open the Stripe customer portal.
  2. Update the email address and billing details there.
  3. Your login email is separate — change it under account settings if needed.

Verify

  • Open https://app.puremetrix.org and check that the labels there match this guide.
  • After changing the billing email, check that the next receipt arrives at the new address.
  • No invoice email? Check your spam folder and the address saved in the Stripe portal.

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