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Reset password

Recover access when you cannot sign in with your current password.

Steps

  1. Open the login page at https://app.puremetrix.org/login.
  2. Click “Forgot password?” and enter your account email.
  3. Follow the link in the email, set a new password, then sign in.
  4. Optional: under Settings → Security, revoke other sessions to sign out on other devices.

Verify

  • Open https://app.puremetrix.org and confirm the control labels match this guide.
  • After any snippet change, open your site in a private window to send a test pageview.
  • If numbers look wrong, check the domain and public key, the Free plan limit, and whether bots or logged-in roles are excluded.

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