Transfer account ownership
Hand over the billing owner role to a colleague — for example when you leave an agency or a client project.
How to do it
- Invite your successor as an Admin under Site settings → People.
- If needed, change the billing details to theirs in the Stripe customer portal via Settings → Subscription.
- If the current owner can no longer sign in, contact PureMetrix support via contact — see also Recover access.
Verify
- Open https://app.puremetrix.org and confirm the control labels match this guide.
- After any snippet change, open your site in a private window to send a test pageview.
- If numbers look wrong, check the domain and public key, the Free plan limit, and whether bots or logged-in roles are excluded.