Recover access

What to do when the owner is unavailable and nobody can sign in to the account.

What to try

Reset the password or request a sign-in link (magic link) for the owner's email address.
If another admin can still sign in, they can keep managing the site under People.
Contact PureMetrix and include proof that you own the domain or the billing account, so we can help restore access manually.

Never post shared link tokens or API keys in public places such as forums or public tickets.